Privacy Policy

Level One Showroom is committed to the protection and security of your personal data. By personal data we mean all information collected from you through our website, by phone, email or in writing.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you. We will only use your personal information in accordance with this privacy policy and applicable current data protection laws. By submitting your information you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.

INFORMATION WE COLLECT

We may collect and store information from you when:

  • Registering your company details when you make a purchase / order for one of our agent or distributor brands. This information is collected on our “Credit Application Form”. This will include contact details for the company, email addresses and telephone numbers, VAT Number, Company Number and Addresses.
  • Contacts for our Marketing mail list for the promotion of stock availability and brand promotions.
  • When you make an inquiry to us about our products and services.

We may collect information from you during appointments, tradeshows, on the road customer visits to your store and over the phone.

USE OF YOUR INFORMATION

We use the information that we collect from you to provide our services to you.

Where we are agents:

  • your information will be given to the brand to place and confirm your order
  • They may use your information to send you cancellations, stock availability and information regarding your account i.e. overdue invoices, statements and reminders.
  • They may also add your details to their marketing campaigns to keep you better informed with the brands image, trends, style inspirations and collections.
  • If you have agreed to credit terms on your order, they may also use your details to get insurance or a third party factoring company.

Where we are distributors:

  • your information will be given to the brand to place and confirm your order
  • The brand or Level One Showroom may use your information to send you cancellations, stock availability and information regarding your account i.e. overdue invoices, statements and reminders.
  • They may also add your details to their marketing campaigns to keep you better informed with the brands image, trends, style inspirations and collections.
  • If you have agreed to credit terms on your order, they may also use your details to get insurance or a third party factoring company
  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you.

Where your consent has been provided in advance it can be withdrawn by you at any time.

STORING YOUR PERSONAL DATA

We store your information digitally and any paper forms are also stored. If you provide paper-based documentation these will be stored electronically, and the original will be destroyed securely. It is encrypted and stored in repositories in the cloud. While data is being processed by our staff, it may be transferred and held in local computers and servers in our offices. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

In placing orders it may become necessary to transfer data that we collect from you to our brands for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • Brands
  • Banks and Insurers
  • Debt Collection Agencies
  • Couriers
  • Mail Chimp
  • Sister Companies: Double H Agency and TCA Showroom

ACCESS TO INFORMATION

In accordance with the Data Protection Act 1998 and current GDPR legislation you have the right to access any information that we hold relating to you. Please contact with your request.

CONTACTING US

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at:

Contact: Sales@leveloneshowroom.com

Telephone: 02072888704